My daughter, Katie, has been coming here since she was 6. She just turned 11 and today is braces day. Dr Durham and his staff have been wonderful from the beginning and that has made this experience exciting instead of terrifying. We look forward to the next few years of service with Katie, then treatment with our son someday.
From the front desk to the billing department to the staff to Dr Durham, the service provided has been tremendous. Everyone is very welcoming, approachable, knowledgeable and willing to make me as comfortable as possible. I would definitely recommend my friends!
My first visit to the orthodontist went great! At first I thought it was going to be scary but then it actually wasn't. It was fun to brush my teeth, and see pictures of the teeth and fake teeth. The doctor that took my x-rays was really nice. I liked taking the pictures of my teeth. I can't wait to go back and get my braces.
Dr. Durham Is a very nice orthodontist. I like when I go there and they talk to me and make me feel at home while they are fixing my teeth. they always do a great job of making your teeth straighter. People are always asking if braces hurt and I tell them not if you go to Dr Durham because he always tells you the types of medicine you should use to make you feel better.Dr Durham is the best orthodontist EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I do not have to wait long for my appointment. The assistants are professional and caring. They do not keep me long so I can get on with my day. Anytime I need supplies they are generous. The office is clean and beautiful! I really believe in Dr. Durham's abilities.
Customer service at Durham is absolutely top notch.
I have never had to wait on an appointment, and have even gotten in early a few times when I arrived before my scheduled time. This may be the only professional office I have visited in the last year that actually keeps appointment times!
The staff is always friendly, and I have never had anyone here even give the slightest impression that they had something to do other than work with me. That is also impressive.
Finally, when my insurance was less than helpful with invoices, the staff here worked hard to gain their cooperation and get my bills paid.
I am thoroughly impressed with the staff, and cannot recommend them enough.
I think it's a 5 star orthodontics because it looks very nice. The people are very carefull and kind.
Everyone at Durham orthodontics is amazing!!
Very nice and respectful staff. knows what they are doing and does a very good job!